It was 10 PM on a Friday.
I was staring at my screen, bleary-eyed, when a text popped up:
"How do I build resilience in my UX team? We're burning out so fast."
It was from a UX manager I've been mentoring.
His team just had a major project tank.
Morale's low. Stress is high.
Sound familiar?
Let's talk resilience, people!
5 Strategies to Build an Unshakeable UX Team
Reframe Failure
Foster Psychological Safety
Encourage Boundaries
Cultivate Learning Mindsets
Build Connection Rituals
Strategy 1: Reframe Failure
The Problem: Your team sees every setback as a catastrophe.
The Fix: Turn failures into fuel for growth.
Try This:
Start a "Failure Friday" tradition. Each team member shares a recent mistake and what they learned.
Create a "Lessons Learned" document after each project. Focus on growth, not blame.
“Aha moment” from an another student: "We started celebrating our biggest “fails” monthly. Suddenly, team members were more willing to take risks and innovate."
Strategy 2: Foster Psychological Safety
The…