Future-proof your UX career with AI personalization skills

3 strategies for designing trustworthy AI experiences

Lately, I've been getting a lot of questions related to AI in UX - from chatbot interactions to predictive interfaces.

So let’s talk about one of them, AI personalization, and the ways to make it feel helpful, instead of creepy.

THE CHALLENGE

AI personalization could be really powerful, but.. it's like walking a tightrope:

😩 Too little: "This AI doesn't get me at all."

🤯 Too much: "How does it know that?! Creepy!"

And it’s our job as UXers to find that perfect balance, that sweet spot where AI feels like a helpful assistant rather than an intrusive stalker.